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Frequently
Asked Questions

Get answers to the most commonly asked questions about V-App

If you have a question that isn’t covered here, please contact us.

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What is V-App?

V-App is the new Smart Integration Platform powered by VIEW Real Time Intelligence.
V-App integrates with existing Cisco Meraki infrastructure and processes data thanks to the vast extended library of available connectors. This innovative architecture, based on non-relational databases and inference engines, delivers a large amount of streaming data flow in order to help decision-making through precise and timely information on the status of the processes and assets involved.

What are apps?

Apps are pre-built web applications in a cloud computing environment with normalized authentication, APIs integration, event-driven workflows, rule-based actions and so much more. Thanks to Cisco APIs, V-App enterprise-ready applications tie the right metrics together into real-time dashboards that help you focus on things that matter on your business.

Who uses V-App?

Powered by the latest innovations in real-time intelligence, V-App gives you end-to-end visibility across your business processes. It is addressed to Meraki engineers, network administrators, store managers, marketers and even security officers – whoever wants to monitor assets, proactively address issues or provide high levels of service.

How do I get started with V-App?

If you wish to try V-App, please sign-in using our online registration form. Once you’ve registered, you’ll be able to browse and chose among apps that integrate with and enhance your Cisco Meraki dashboard. Apps can be easily activated in your web browser, which avoids the need to download them.

How can I get support?

If you run into problems, please contact support@v-app.io. The V-App Team is ready to help you with whatever you need.

Is a Trial Version available?

Yes, you can sign up for a 15-days free trial. No credit card required. Free trial enables you to explore the app with no limitation. You may buy a subscription at any time during the trial period.

What is V-App Enterprise?

Are you managing multiple Meraki networks or need to get accurate analytics about customer behavior within several stores? Then, V-App Enterprise is meant for you.

V-App Enterprise Edition provides you with enterprise-scale real-time insights, meeting the requirement of multi-branch businesses with large-scale arrangements. Enterprise Edition has full customization and flexibility, along with tailored dashboards for manager, executives, sales teams, marketers, and network engineers alike.

Easy Deployment
V-App integration with existing Cisco Meraki infrastructure is set up within minutes. No additional hardware, no setup time, no installation costs.

Advisoring
As a Meraki Partner, we can advise APs models that fit your needs best; MV camera models, placement and orientation, and the type or quantity of devices required to achieve your project goals.

Dedicated Support
We provide your organization with the expertise of V-App Enterprise Team to help whenever a problem does arise. Our skills in Cisco Meraki technology will help you to stay ahead of hardware and software updating and optimizations.

Schedule a call now to know more about

How does V-App Partner Program work?

V-App Partner Program provides enterprise class engagement and support for your V-App leads. Boost your Cisco Meraki sales by offering brand new apps especially developed for Cisco Meraki. To learn more about the V-App Partner Program and to join, please click here.

Bandwidth Usage

Who is Historical Bandwidth Usage for?

Historical Bandwidth Usage is addressed to network engineers and administrators, who need to continuously monitor network performance and health. Keep under control your bandwidth usage to improve network performance.

How does Historical Bandwidth Usage work with Cisco Meraki?

Historical Bandwidth Usage allows you to detect, process and collect data for network clients using the WAN. The retention of usage data is 120 days.

What kind of Meraki devices the Historical Bandwidth Usage is available for?

Historical Bandwidth Usage is available for all Cisco Meraki products.

Concentration Map

Who is Concentration Map for?

Concentration Map is useful to analyse customer engagement and behaviours across sites. Several industries, from Retail to Hospitality or Tourism, can benefit from using this App.

How does Concentration Map work with Cisco Meraki?

Data collected by Meraki APs is synced with the Meraki cloud and exported to the Concentration Map via the Cisco Meraki API. Furthermore, VAPP Concentration Map analyses this data giving detailed information about how many devices are engaged by your network and keeping track of their locations. With the help of interactive maps you can draw areas of interest and visualize their devices concentration. Detailed insights are also available for global coverage and specific areas.

What kind of Meraki devices the Concentration map is available for?

Concentration Map is available for Cisco Meraki MR Series.

Configuration Backup

 

Who is Configuration Backup for?

Configuration Backup is addressed to Meraki network engineers for change management purpose. If your team is about to make some changes to the Meraki configuration and they need to make a backup first, this app will help them to do it quickly and safely. Configuration Backup saves your network configuration settings in just a few steps and let you revert them if you need to restore an earlier configuration.

How does Configuration Backup work with Cisco Meraki?

Configuration Backup has the ability to execute configuration commands through Meraki APIs.

What kind of Meraki devices the Configuration Backup is available for?

Configuration Backup is available for Cisco Meraki MR, MX Series.

Easy Guest Wi-Fi

Who is Easy Guest Wi-Fi for?

Any company, organization or community that regularly hosts customers, guests or visitors asking for internet access. Easy Guest Wi-Fi is integrated with Cisco Webex Meetings.

How does Easy Guest Wi-Fi work with Cisco Meraki?

Easy Guest Wi-Fi automatically creates and displays dynamic QR codes of SSID and password to provide secure and fast Wi-Fi access.

What kind of Meraki devices the Easy Guest Wi-Fi is available for?

Easy Guest Wi-Fi works with all Cisco Meraki access point.

Latency Map

 

Who is Latency Map for?

Latency Map is designed for supporting network administrators in their everyday job of keeping wireless network in particular, as efficient as possible.

How does Latency Map work with Cisco Meraki?

Latency Map APP provides the latency times of single access points, the global average of your network and the number of the failed connections with the endpoints.

What kind of Meraki devices the Latency Map is available for?

Latency Map is available for Cisco Meraki MR Series.

MV People Count

What can I do with MV People Count?

MV People Count uses data from Cisco Meraki MV Sense Smart Cameras and the power of the machine learning technology to anonymously count people with an impressive accuracy.
Being able to watch the flow in and out of your business you can use VAPP to measure the effectiveness of an off-line advertising campaign or increase surveillance. You can understand how many customers have visited your business in a certain period of time, compare attendance data with sales data to correct your strategy and increase profits. Plus, increase security by tracking people flow in your environment all time.

Who is MV People Count for?

MV People Count is addressed to store managers, marketers and security officers who want to track people flow into a given area to understand people movements, in order to adjust marketing campaign or improve security.

How does MV People Count works with Cisco Meraki MV Sense cameras?

MV People Count uses data from Cisco Meraki MV Sense Cameras and the power of the machine learning technology to anonymously count people.

What kind of Meraki devices the MV People Count is available for?

MV People Count is available for Cisco Meraki MV Sense cameras.

SD-WAN Monitoring

Who is SD-WAN Monitoring for?
SD-WAN Monitoring is addressed to Meraki network administrators whom can better and easily understand what’s going on along the network with this new powerful tool. SD-WAN Monitoring check bandwidth usage, source and destination traffic. Monitor and analyze network traffic in real time thanks to easy reading graphs.
How does SD-WAN Monitoring work with Cisco Meraki?

VAPP SD-WAN Monitoring requires VRP (VIEW Remote Probe).  It can be installed on a dedicated, virtualized and/or edge environment, allowing the extension of the platform functionality to the most remote level of the network.

What kind of Meraki devices the SD-WAN Monitoring is available for?

It works with all Meraki MX series devices.

Syslog Cloud Collector

Who is Syslog Cloud Collector for?
Syslog Cloud Collector is addressed to Meraki network administrators whom can perform audits and view historical data for all clients in network with this lightning-fast log management solution.
How does SD-WAN Monitoring work with Cisco Meraki?

VAPP SD-WAN Monitoring requires VRP (VIEW Remote Probe).  It can be installed on a dedicated, virtualized and/or edge environment, allowing the extension of the platform functionality to the most remote level of the network.

What kind of Meraki devices the SD-WAN Monitoring is available for?

It works with all Meraki MX series devices.

Telegram Alert BOT

Who is Telegram Alert BOT for?

Telegram Alert BOT is addressed to network engineers and administrators, who need to continuously monitor network performance and health. By using Telegram Alert BOT your network team will never miss an important Meraki Alerts.

How does Telegram Alert BOT work with Cisco Meraki?

Telegram Alert BOT make sure the networks administrators get notified when a network event occurs.

What kind of Meraki devices the Webex Teams Alert BOT is available for?

Webex Teams Alert BOT is available for all Cisco Meraki products.

VPN Backup

Who is VPN Backup for?

VPN Backup is addressed to Meraki network engineers for change management purpose. If your team is about to make some changes to the Meraki configuration and they need to make a backup first, this app will help them to do it quickly and safely. VPN Backup saves your configuration settings in just a few steps and let you revert them if you need to restore an earlier configuration.

How does VPN Backup work with Cisco Meraki?

VPN Backup has the ability to execute configuration commands through Meraki APIs.

What kind of Meraki devices the VPN is available for?

VPN Backup is available in 3 different versions for, MR Series, MX Series, VP.

Webex Teams Alert BOT

Who is Webex Teams Alert BOT for?

Webex Teams Alert BOT is addressed to network engineers and administrators, who need to continuously monitor network performance and health. By using VAPP BOT your network team will never miss an important Meraki Alerts.

How does Webex Teams Alert BOT work with Cisco Meraki?

VAPP BOT integrates Meraki alerts with Cisco Webex Teams, ensuring the entire team gets notified when a network event occurs.

What kind of Meraki devices the Webex Teams Alert BOT is available for?

Webex Teams Alert BOT is available for all Cisco Meraki products.

Wi-Fi Backup

 

Who is Configuration Backup for?

Wi-Fi Backup is addressed to Meraki network engineers for change management purpose. If your team is about to make some changes to the Meraki configuration and they need to make a backup first, this app will help them to do it quickly and safely. Configuration Backup saves your network configuration settings in just a few steps and let you revert them if you need to restore an earlier configuration.

How does Configuration Backup work with Cisco Meraki?

Wi-Fi ​Backup has the ability to execute configuration commands through Meraki APIs.

What kind of Meraki devices the Configuration Backup is available for?

Wi-Fi Backup is available for MR Series

Wi-Fi Coverage Survey

Who is Wi-Fi Coverage Survey for?

Wi-Fi Coverage Survey is designed for supporting network engineers on designing and maintaining a wireless solution. This app is useful for network specialists who need to accurately measure the wireless signal strength that clients receive on their devices in order to point out any coverage flaws.

How does Wi-Fi Coverage Survey work with Cisco Meraki?

Each app collects different wireless signal strength from each device engaged by your network, based on location, distribution and coverage. VAPP collects this data from Cisco Meraki API and feeds the Wi-Fi Coverage Survey App to offer a visual approach of network coverage analysis.

What kind of Meraki devices the Wi-Fi Coverage Survey is available for?

Wi-Fi Coverage Survey is available for Cisco Meraki MR Series.

Want to know even more?

Click below to schedule a call with a dedicated specialist.

V-App | Smart Integration Platform is a project by:

Bizmate s.r.l.
Ph: +39 095 388583
info@v-app.io

VAT: 04010430876

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